Selling at the register

Take a special order

On Special Orders, start an order for the customer, add what they want, and move it along from ordered to arrived to picked up.

A step-by-step walkthrough with real screenshots · FoolProof POS for alcohol retail

Steps

1. Open Special Orders from the menu.
2. Type the Customer name (and Phone and Deposit if you have them) and press Start order.
3. Search the catalog or type anything in Item, set Qty and Price each, and press Add.
4. Press Mark ordered when you order it, then Mark arrived when it comes in.
5. When they collect, ring the sale at New Sale and press Mark picked up (fulfil).

Good to know

• Special orders don't move stock or take payment by themselves — the sale is rung at New Sale.
• Use the Show list to see only requested, ordered, arrived, fulfilled or cancelled orders.

1. Start an order

Start with who it's for; you add the items on the next screen.

123

1. 1Who it's for.
2. 2Any deposit taken.
3. 3Start the order.

Related guides

• Put items on layaway
• Write a quote and ring it up later
• Ring up a sale
• Take cash and make change